{"id":10598,"date":"2021-05-04T14:59:19","date_gmt":"2021-05-04T12:59:19","guid":{"rendered":"http:\/\/rebub.u-bordeaux.fr\/?p=10598"},"modified":"2021-10-28T21:51:18","modified_gmt":"2021-10-28T19:51:18","slug":"tips-alma-gerer-plusieurs-reservations-sur-un-titre","status":"publish","type":"post","link":"http:\/\/rebub.u-bordeaux.fr\/index.php\/tips-alma-gerer-plusieurs-reservations-sur-un-titre\/","title":{"rendered":"Tips Alma : g\u00e9rer plusieurs r\u00e9servations sur un titre"},"content":{"rendered":"<p>Dans le cadre du clic &amp; collect et plus g\u00e9n\u00e9ralement de la gestion des r\u00e9servations, vous avez peut-\u00eatre d\u00e9j\u00e0 v\u00e9cu cette situation : vous scannez un exemplaire du titre r\u00e9serv\u00e9 et rien ne se passe. Pire, le message d&rsquo;erreur s&rsquo;affiche :<\/p>\n<p><a href=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10599 size-full\" src=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes.png\" alt=\"\" width=\"1363\" height=\"393\" srcset=\"https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes.png 1363w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes-300x87.png 300w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes-1024x295.png 1024w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Message-erreur-multi-demandes-768x221.png 768w\" sizes=\"(max-width: 1363px) 100vw, 1363px\" \/><\/a><\/p>\n<p>Cela signifie que plusieurs r\u00e9servations ont \u00e9t\u00e9 formul\u00e9es sur le titre et Alma n&rsquo;arrive pas \u00e0 savoir \u00e0 quelle demande il doit r\u00e9pondre.<\/p>\n<p>Pour r\u00e9soudre le probl\u00e8me il faut lui donner une information suppl\u00e9mentaire et cette information c&rsquo;est l&rsquo;identifiant de la demande qui se trouve sur l&rsquo;avis de demande qui s&rsquo;imprime :<\/p>\n<p><a href=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Code-barres-demande.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10600 size-full\" src=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Code-barres-demande.png\" alt=\"\" width=\"891\" height=\"577\" srcset=\"https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Code-barres-demande.png 891w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Code-barres-demande-300x194.png 300w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Code-barres-demande-768x497.png 768w\" sizes=\"(max-width: 891px) 100vw, 891px\" \/><\/a><\/p>\n<p>Donc apr\u00e8s avoir scann\u00e9 l&rsquo;exemplaire, il suffit de scanner ce code-barres dans le champ \u00ab\u00a0Scanner l&rsquo;identifiant de la demande\u00a0\u00bb :<\/p>\n<p><a href=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10601 size-full\" src=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande.png\" alt=\"\" width=\"1137\" height=\"406\" srcset=\"https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande.png 1137w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande-300x107.png 300w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande-1024x366.png 1024w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Scan-code-barres-demande-768x274.png 768w\" sizes=\"(max-width: 1137px) 100vw, 1137px\" \/><\/a><\/p>\n<p>Alma peut ainsi traiter la demande et vous indiquer l&rsquo;\u00e9tape suivante :<\/p>\n<p><a href=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10602 size-full\" src=\"http:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee.png\" alt=\"\" width=\"1523\" height=\"641\" srcset=\"https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee.png 1523w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee-300x126.png 300w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee-1024x431.png 1024w, https:\/\/rebub.u-bordeaux.fr\/wp-content\/uploads\/2021\/03\/Multiple-resa_Demande-scannee-768x323.png 768w\" sizes=\"(max-width: 1523px) 100vw, 1523px\" \/><\/a><\/p>\n<div class=\"message important important-vert\">\n<p>Il faut faire ainsi tant qu&rsquo;il y a plusieurs demandes. Lorsqu&rsquo;il n&rsquo;y en a plus qu&rsquo;une, il n&rsquo;est pas n\u00e9cessaire de scanner l&rsquo;identifiant de la demande.<\/p>\n<\/div>\n<p><em>Tutoriel vid\u00e9o :<\/em><br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/mediapod.u-bordeaux.fr\/video\/25630-tips-alma-gerer-des-reservations-multiples-sur-un-titre\/?is_iframe=true\" style=\"padding: 0; margin: 0; border:0\" allowfullscreen=\"\" width=\"640\" height=\"360\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre du clic &amp; collect et plus g\u00e9n\u00e9ralement de la gestion des r\u00e9servations, vous avez peut-\u00eatre d\u00e9j\u00e0 v\u00e9cu cette situation : vous scannez un exemplaire du titre r\u00e9serv\u00e9 et rien ne se passe. Pire, le message d&rsquo;erreur s&rsquo;affiche&#8230;<\/p>\n","protected":false},"author":46,"featured_media":6842,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[127],"tags":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/posts\/10598"}],"collection":[{"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/comments?post=10598"}],"version-history":[{"count":7,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/posts\/10598\/revisions"}],"predecessor-version":[{"id":12848,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/posts\/10598\/revisions\/12848"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/media\/6842"}],"wp:attachment":[{"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/media?parent=10598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/categories?post=10598"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/tags?post=10598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}