{"id":18638,"date":"2024-03-22T09:34:29","date_gmt":"2024-03-22T08:34:29","guid":{"rendered":"https:\/\/rebub.u-bordeaux.fr\/?page_id=18638"},"modified":"2024-04-26T14:52:44","modified_gmt":"2024-04-26T12:52:44","slug":"fonction-envoyer-a-exlibris-ouvrir-un-ticket-pour-le-support-exlibris-directement-depuis-la-ressource","status":"publish","type":"page","link":"https:\/\/rebub.u-bordeaux.fr\/index.php\/alma\/procedures\/documentation-electronique\/controles\/fonction-envoyer-a-exlibris-ouvrir-un-ticket-pour-le-support-exlibris-directement-depuis-la-ressource\/","title":{"rendered":"Fonction \u201cEnvoyer \u00e0 Exlibris\u201d : Ouvrir un ticket pour le support Exlibris directement depuis la ressource"},"content":{"rendered":"
<\/span><\/div>
Table des mati\u00e8res[ Show ]<\/a><\/span><\/span>
  1. Pr\u00e9sentation de la fonction<\/a><\/li>
  2. Configuration<\/a>
    1. Ajout d’un biblioth\u00e9caire dans la liste des contacts<\/a><\/li>
    2. Inscrire un biblioth\u00e9caire sur SalesForce<\/a><\/li><\/ol><\/li><\/div><\/div><\/div>

      Table des mati\u00e8res[ Show ]<\/a><\/span><\/span>
      1. Pr\u00e9sentation de la fonction<\/a><\/li>
      2. Configuration<\/a>
        1. Ajout d’un biblioth\u00e9caire dans la liste des contacts<\/a><\/li>
        2. Inscrire un biblioth\u00e9caire sur SalesForce<\/a><\/li><\/ol><\/li><\/div><\/div><\/p>\n

          Pr\u00e9sentation de la fonction<\/h2>\n\n\n\n

          La fonction \u00ab\u00a0Envoyer \u00e0 Exlibris\u00a0\u00bb disponible depuis les r\u00e9sultats d’une recherche de collections<\/strong> \u00e9lectroniques ou de portfolios<\/strong> permet d’ouvrir un ticket contenant toutes les informations de la ressource qui pose un probl\u00e8me. <\/p>\n\n\n\n

          \"\"<\/figure>\n\n\n\n

          Configuration<\/h2>\n\n\n\n

          Ajout d’un biblioth\u00e9caire dans la liste des contacts<\/a><\/h3>\n\n\n\n

          Inscrire un biblioth\u00e9caire sur SalesForce<\/a><\/h3>\n\n\n\n
          \n
          \n

          Date de publication<\/strong> <\/p>\n\n\n

          \n

          Mis \u00e0 jour le <\/strong><\/p>\n\n\n

          \n

          <\/p>\n\n\n\n

          Attention ! <\/strong>Certains \u00e9tablissements utilisent parfois de proc\u00e9dures compl\u00e9mentaires <\/p>\n<\/div>\n\n\n\n

          \n
          \n
          Signaler une erreur<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Table des mati\u00e8res[ Show ]Pr\u00e9sentation de la fonctionConfigurationAjout d’un biblioth\u00e9caire dans la liste des contactsInscrire un biblioth\u00e9caire sur SalesForcePr\u00e9sentation de la fonction La fonction \u00ab\u00a0Envoyer \u00e0 Exlibris\u00a0\u00bb disponible depuis les r\u00e9sultats d’une recherche de collections \u00e9lectroniques ou de portfolios permet…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":18670,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/pages\/18638"}],"collection":[{"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/comments?post=18638"}],"version-history":[{"count":4,"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/pages\/18638\/revisions"}],"predecessor-version":[{"id":20581,"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/pages\/18638\/revisions\/20581"}],"up":[{"embeddable":true,"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/pages\/18670"}],"wp:attachment":[{"href":"https:\/\/rebub.u-bordeaux.fr\/index.php\/wp-json\/wp\/v2\/media?parent=18638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}